Sports / Mobile
This Privacy Policy sets out exactly what data wc44 collects when you open an account, place a sports bet or move funds through DuitNow, FPX or Bank Transfer — and how we keep that information secure. Read through it so you know precisely what we hold, why we hold it, and what choices you have at every step.
When you create a wc44 account or interact with any part of our platform — the sportsbook, casino lobby, or wallet — we collect certain information to operate the service. This includes your registration details (name, email address, contact number), device and browser data generated during each session, and transaction records tied to payment methods you connect, such as DuitNow, FPX, and Bank Transfer. We collect this information because it is necessary to process your account, verify transactions, and respond to your support requests. We do not sell your personal data to third parties for marketing. Where we share data — for example, with payment processors handling your DuitNow or FPX transfer — we do so only to complete the service you have requested. Data handling at wc44 is governed by applicable local law in Malaysia, and our practices apply only where local law and eligible regions permit access to the platform. If you have questions about a specific data point we hold, the support paths listed further down this page are the right place to start. We keep this policy updated; the version published here is the current one.
Not every service you reach from wc44 falls under this policy. Understanding what is inside and outside its scope helps you know where to direct a privacy question and which terms govern a particular interaction.
All data gathered when you log in, update your profile, or navigate between the sportsbook and casino lobby falls squarely inside this policy. This includes login timestamps, device identifiers and any changes you make to account settings.
Records of deposits and withdrawals processed through DuitNow, FPX or Bank Transfer are covered here. We retain these logs as part of the account record; the payment processor's own privacy terms also apply to the segment of the transaction they handle on their network.
How you browse game categories — slots, live casino tables, or the sportsbook — generates session data covered by this policy. Game results and bet history stored in your account wallet are part of your account record and subject to the same data handling rules.
Links or embedded tools that take you outside wc44 operate under their own privacy terms, not ours. We do not control those third-party environments; review their policies directly before sharing personal information with them.
You have concrete options under this policy. You can request a copy of the personal information we hold against your account — this covers registration data, transaction logs from DuitNow, FPX and Bank Transfer activity, and correspondence records from support interactions. If any detail is inaccurate, you can ask us to correct it; the fastest route is through the account settings page, where name and contact fields are directly editable. For details that sit outside self-service settings, our support team can update records on your behalf once identity is confirmed through your registered email address. If you want to understand why a specific data point was collected or how long it will be kept, raise that question through the support channels below. Requests are handled in the order they arrive; we will acknowledge receipt and explain the next step. Where local law in Malaysia gives you additional rights over your data, those rights apply to the extent the platform is accessible in your eligible region.
Request a summary of the data tied to your account, including transaction history and registration details, by contacting support through the live chat or email path listed in the Support section of this page.
Name, contact number and email can be updated in account settings after login. For fields that are not directly editable, contact support with your registered email address so we can apply the correction.
If you are unsure why a particular piece of data was collected or how it relates to a DuitNow or FPX transaction, send a specific question to the privacy support path. Vague requests take longer; naming the data point helps us respond faster.
Where local law in Malaysia grants you the right to restrict or remove specific data, you can submit that request through the channels below. We will confirm what is actionable under applicable law and walk you through the process.
Privacy questions deserve a direct answer, not a generic response. Use the channels below to reach us about account data, transaction records, or any request relating to this policy. Identify yourself with your registered email address so we can locate your account record without delay.
The live chat window is available on wc44. Open it from any page, state that your question relates to privacy or account data, and a support agent will handle it directly.
Send your privacy request to our support email address listed in your account dashboard after login. Include your registered email address and a clear description of the data or record in question.
Some data actions — including reviewing transaction records from DuitNow, FPX and Bank Transfer — are available directly inside your account dashboard without contacting support. Log in and check the records section first.
We apply layered controls across the account lifecycle to keep your data from being accessed without authorisation. Session data is managed through standard web security protocols, and payment data flowing through DuitNow, FPX and Bank Transfer is handled only by the processors required to complete each transaction. Data is retained for as long as necessary to maintain your account record and comply with applicable obligations under Malaysian law; once retention is no longer required, records are removed from active systems. Cookies on wc44 are used to maintain your session state and understand how sections of the platform are used — you can manage cookie preferences through your browser settings at any time.
Account records, including DuitNow and FPX transaction logs, are retained in line with applicable legal obligations in Malaysia. We do not hold data longer than necessary; when the retention period ends, records are removed from active systems on a scheduled basis.
Cookies on this platform maintain your login session and help us understand which sections — sportsbook, slots, live casino — you interact with most. You can review and adjust cookie settings through your browser at any time without affecting your account access.
Access to your account data is controlled by your login credentials. We do not share your password, and our support team will never ask for it. If you suspect unauthorised access, update your credentials immediately and contact live chat.
When this policy changes in a material way, the updated version is published at wc44/privacy-policy/. We recommend checking it periodically, especially after significant changes to how you use the platform or the payment methods connected to your account.
Here are the questions we receive most often about data handling, account records, and your rights under this policy. If your question is not covered, reach us through the live chat or email support path.
We collect the information you enter during registration — name, email address and contact number — along with device and session data generated when you log in. Transaction details tied to payment methods like DuitNow, FPX and Bank Transfer are also recorded as part of your account history.
Yes. Log into your account dashboard to review transaction records and account details directly. For a more complete summary of everything we hold, contact our support team via live chat or email with your registered email address, and we will prepare the relevant records for you.
Transaction logs from DuitNow, FPX and Bank Transfer are retained in line with applicable legal obligations under Malaysian law. The retention period varies depending on the type of record; once it lapses, the data is removed from active systems. Contact support if you need clarification on a specific record.
We share data only where it is necessary to deliver the service — for example, with payment processors handling your DuitNow or FPX transfer. We do not sell your personal data to third parties for marketing purposes. Third-party services you access from links on our platform operate under their own privacy terms.
Name, contact number and email can be edited directly in account settings after you log in. For fields that are locked from self-service editing, contact support with your registered email address and describe the correction needed. We will verify your identity and apply the update.
Change your login credentials immediately through the account settings page. Then contact live chat and flag the concern as an unauthorised access issue. We will review the session log against your account record and advise on the next steps, which may include additional verification of your identity.