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These terms set out the rules that apply when you open and use a wc44 account, including how transactions via DuitNow, FPX and Bank Transfer are handled and what responsibilities sit on each side. Access to wc44 is subject to local law and is available only where permitted in your region.
By creating and accessing a wc44 account, you confirm that you have read and understood the terms set out on this page. These terms form the agreement between you and wc44 and apply to every session, transaction and communication carried out through the platform. Where local law governs the use of online accounts or payment services — including transfers made via DuitNow, FPX or direct Bank Transfer — those legal requirements take precedence and your eligibility to use the service depends entirely on local law in your region. We update these terms from time to time. When a material change is made, we will communicate the update through your account. Continued use of the account after a change is communicated is treated as acceptance of the revised terms. If any section of these terms is found to be unenforceable under applicable law, the remaining sections continue in full force. You are responsible for ensuring your account details remain accurate and for keeping your login credentials confidential. Any activity carried out through your account is your responsibility unless you have reported a security concern to our support team in writing.
DuitNow transfers are processed under the payment terms shown in your account wallet at the time of each transaction.
FPX online banking payments are subject to your bank's own terms in addition to these platform terms.
Direct Bank Transfer transactions follow the limits and verification steps displayed in your account at the point of submission.
Not every interaction on wc44 sits under the same set of rules. This section clarifies exactly which areas these terms cover and where a separate policy or external agreement applies instead. Knowing the scope helps you direct any question to the right channel from the start.
Your login, account creation, profile details and session activity are fully within the scope of these terms. Any dispute about access rights should reference this document first.
Deposits and withdrawals made through DuitNow, FPX and Bank Transfer are covered here, alongside the limits and verification steps shown inside your account wallet at the time of each request.
The games, odds displays, market listings and promotional materials shown on wc44 are subject to these terms for your use of them, but game mechanics and RTP data are determined by the respective studio or provider.
External payment processors, your bank and any third-party service you use to fund your account operate under their own terms. wc44 is not party to those agreements and cannot be held responsible for decisions made by third parties.
These terms are not only obligations — they also define what you can ask of us and how to act on those rights. Your account transaction history is available after login, showing each deposit and withdrawal recorded against your wallet, whether made by DuitNow, FPX or Bank Transfer. If a record looks incorrect, the process for raising that is straightforward: contact support in writing with the transaction reference shown on screen. You can also update your account profile details at any time through the account settings page; any change to registered payment details follows the verification steps shown there. Where you have a question about how a specific term applies to your situation, our support team can respond by the channel you choose — live chat or email. We cannot give legal advice, but we will direct your question to the right place within our operations.
Your full transaction history — every DuitNow, FPX and Bank Transfer entry — is shown inside your account after login. Check the wallet section for the most current state.
Head to account settings to update your profile. Changes to payment-linked details go through the verification steps displayed on that page before they take effect.
If a term is unclear or a transaction record needs querying, reach out via live chat or email with the relevant reference number. We will acknowledge and work through it with you.
For anything that cannot be resolved through self-service, our support team can be reached through the Contact page. Written requests are easier to track and escalate where needed.
Questions about how these terms apply to your account, a specific transaction or a payment method like DuitNow or FPX can be sent through any of the channels below. For anything that involves account security, put your request in writing so there is a clear record on both sides.
Open the chat icon from any page while logged in. Use this for general policy questions or to get a transaction reference before escalating.
Send policy and account queries to our support email, shown on the Contact page. Include your account ID and any transaction reference to speed up the response.
For self-service — checking wallet history, reviewing the current state of any running terms update, or downloading a transaction record — log in and head to your dashboard.
Maintaining a clear and accurate policy record matters to us as much as it does to you. Here is how we approach the key areas that sit behind these terms — data handling, account security, cookie use and how to request a change.
Account and transaction data you submit — including payment method details for DuitNow, FPX or Bank Transfer — is held in line with the data practices set out in our Privacy Policy. You can request a copy of the data we hold through the support email listed on the Contact page.
We use session cookies to keep your account active while you browse. Preference and analytics cookies operate under the settings you choose at first visit or through the cookie panel in your account. Changing these settings does not affect your ability to log in or transact.
You are responsible for keeping your credentials confidential. If you suspect unauthorised access, contact us immediately in writing via the support email. We will walk through the account verification steps needed to review and secure your session.
If you believe a term has been applied incorrectly to your account, submit the details in writing. We will review the transaction or access record in question and respond through the same channel you used to contact us.
If something on this page raises a question, check below first. These are the things account holders most commonly ask about the terms that apply to their wc44 account.
Yes. Every deposit or withdrawal processed through DuitNow, FPX or Bank Transfer on your wc44 account falls under these terms. Your bank and payment provider also apply their own terms to those transactions, which operate separately.
When we make a material change to these terms, we communicate the update through your account. The current version is always accessible from the footer. Continuing to use your account after a notified change is treated as acceptance of the revised terms.
Access depends on local law and is available only where permitted in your region. If the service is not available in your location, the account creation or login flow will indicate this. We do not override local legal restrictions.
Log in and check the wallet section of your account dashboard — every DuitNow, FPX and Bank Transfer entry is listed there with a reference number. If a record is still unclear after checking, contact support in writing with that reference number attached.
Head to account settings after login. Changes to payment-linked details require the verification steps shown on that page. This applies whether you are updating Bank Transfer details or switching between DuitNow and FPX as your primary method.
Send a written request to our support email with your account ID and the relevant transaction or session reference. We will review the record and respond through the same channel. For general policy questions, live chat is the quicker route.