Sports / Mobile
This page sets out the legal terms that govern your use of wc44, covering account access, transaction records, content scope and how we handle your rights as a user. Access to wc44 depends on local law and is available only where local law permits.
By accessing wc44 and using any part of this platform — whether you are browsing the sportsbook, moving funds through DuitNow or FPX, or navigating your account wallet — you are indicating that you have read and understood these terms. We write our legal terms to reflect how the platform actually works for you in Malaysia, not in vague or abstract language that leaves you guessing about your position. These terms are governed by the principle that access depends on local law. If local law in your region does not permit use of this type of platform, these terms do not extend access to you — they exist to clarify rights within eligible regions only. Nothing in this policy creates an entitlement where local law does not allow one. Where a payment is made through Bank Transfer, DuitNow or FPX, the transaction record in your account wallet is the reference point for any question about that movement of funds. We keep those records accessible inside your account so you can review them at any time after login. Changes to these terms are posted on this page; continuing to use the platform after a change is posted means you accept the updated version. If you have questions about any clause, our support contact is listed in the section below.
Not every aspect of your experience on wc44 sits under the same legal frame. Understanding which areas this policy covers — and where its limits are — helps you know exactly where to look when a question comes up. The four areas below draw the boundary clearly.
Your login, account wallet, transaction history and personal details held by wc44 all fall within this policy. Any question about account-level data — including records of DuitNow or FPX deposits — is addressed here.
Deposits and withdrawals processed through Bank Transfer, FPX and DuitNow are within scope. The record of each transaction is visible in your account after login; this policy governs how we retain and handle those records.
Game content, sportsbook markets and promotional material published on wc44 falls within our editorial control and is covered by this policy. Content accuracy and the process for raising a content concern are both addressed through our support channel.
External payment networks, banking partners and any third-party link you follow from wc44 operate under their own terms. Once you leave our platform or interact with an external payment processor, their policy applies — not ours.
Your rights under this policy are designed to be actionable, not just declarative. After logging in, your account dashboard shows your full transaction history — every DuitNow transfer, FPX deposit or Bank Transfer movement is logged there with a timestamp. If a record looks incorrect, you can raise a correction request through our support channel directly, quoting the transaction reference shown in your wallet. If you want to update personal details such as your registered email or contact number, the account settings page is where those fields live. For changes that affect payment verification — for example, updating the bank account linked to your FPX or Bank Transfer withdrawals — our support team handles verification before the change is applied, following the steps shown in your account. You do not need to contact a third party; all policy-related requests come to us.
Log in and open your account dashboard to see the full transaction log. Each entry shows the payment method used — DuitNow, FPX or Bank Transfer — and the amount and timestamp of that movement.
Navigate to account settings to update contact information. For payment-linked fields, submit a correction request through support with the relevant transaction reference so our team can verify and apply the change.
If any clause in this policy is unclear, contact us through the support channel below. Quote the specific clause or transaction in question so we can respond to the exact point rather than giving a general answer.
For account steps that require assistance — such as wallet verification after a Bank Transfer — our support team is the direct contact. The process and required details are shown in the support section of your account.
When your question is specifically about a policy term, a transaction record or an account-right under this legal page, these are the direct paths to reach wc44. For the fastest response, include your account reference and the specific section of this policy your question relates to.
Open the live chat widget from any page on wc44 to reach us directly. For legal and policy questions, describe the specific clause or account action involved so we can route your case correctly.
Send a written record of your policy question to our support email address listed in the account help section. Email is the recommended route when you need a written reference of our response for your own records.
The help centre accessible from your logged-in account contains step-by-step guidance for common policy-related actions — including how to read your DuitNow or FPX transaction log and how to submit a correction request.
Our approach to the data and security practices behind this legal framework follows the principle that your account information belongs to you and exists to serve your account — not to be shared outside the platform without a clear, disclosed reason. Here is how each area works in practice.
Account data — including transaction records from DuitNow, FPX and Bank Transfer — is retained for the period required to support your account and address any dispute. Retention periods are tied to account activity and applicable local requirements, not an indefinite default.
We use cookies to keep your session active and to remember account preferences. No cookie on wc44 is used to sell your data to a third party. You can review and adjust cookie preferences through the settings link in the site footer.
Your account is protected at login with credential verification. If you suspect unauthorised access, use the account security settings to change your password immediately, then contact support through live chat with your account reference so we can flag the session.
If you want to request a change to how we hold your data — such as updating a stored payment method or correcting a personal detail — the request goes through the support channel. Our team follows the verification steps shown in your account before applying any change.
These are the specific questions we hear most from users about policy terms, account rights and how to act on them. Each answer points you to the exact step or contact rather than a general direction.
Access and eligibility depend on local law and the region you are in. Where local law permits use of this type of platform, this policy applies fully. If local law in your area does not permit access, these terms do not extend access rights to you — they clarify rights within eligible regions only.
Log in to your wc44 account and open the account dashboard. Your full transaction history is listed there, with each entry showing the payment method — DuitNow, FPX or Bank Transfer — alongside the amount and timestamp. No separate request is needed to view this log.
Raise a correction request through the support channel — live chat or email — and quote the transaction reference shown in your wallet. Our team reviews the record against the payment log and responds with the verified detail. Written responses via email give you a reference copy of the outcome.
Yes. Contact details such as your registered email can be updated from account settings. For payment-linked fields — such as a bank account associated with FPX or Bank Transfer withdrawals — submit the request through support with your account reference so our team can verify and apply the change securely.
Changes to these terms are posted on this page. Continuing to use wc44 after an update is posted means you accept the revised version. We do not push individual notifications for every update, so reviewing this page periodically is the way to stay current on the policy you agreed to.
Use the live chat widget or the support email address listed in the account help centre. Quote the specific clause number or the section of this page your question relates to so our team can give you a direct answer rather than a general policy overview.